Talk to our mortgage advisors

Adam Swalwell

Sales & Development Manager - Mortgage Advice Bureau

T: 01325 380088

M: 07872 822720


As one of the Financial Advisor’s at The Mortgage Advice Bureau with over 10 years industry experience I specialise in 2 areas

Firstly in providing Advice and Arranging the most suitable and appropriate mortgage and protection solution for first Time Buyers, Home Movers as well as New and Experienced Investor’s. 

Secondly I am able to provide advice to Business Owners on how to protect their business against a number of unforeseen circumstances such as Key Person insurance or Shareholder Protection.

I pride myself in being approachable and being available to answer any questions that my clients can throw at me and helping them out to achieving their own goals.

Carol Blenkinsop

Financial Advisor - Mortgage Advice Bureau

T: 01325 318438

M: 07872 822721


I have over 18 years experience in the industry working for a high street bank and also as an independent advisor.

I care passionately about my clients and will always strive to provide the most suitable advice for their mortgage and protection needs.

I specialise in both house purchases and re-mortgages as well as Buy to Lets for both experienced and first time landlords.

Joshua Coe

Financial Advisor - Mortgage Advice Bureau

T: 01325 380088


As one of the Financial Advisers at the Mortgage Advice Bureau it is my responsibility to advise and arrange the most suitable mortgage and protection products my clients require. I pride myself on having great industry knowledge and providing a friendly and relaxed environment for my clients.

I have been working within the financial services sector for 5 years.  Previously for a regional building society performing a variety of roles both customer facing and office based; providing specialist mortgage advice in areas such as Residential, Buy to Let and Selfbuild. My underwriting experience allows me to have an in depth understanding of the mortgage lenders requirements, which is a helpful tool in speeding up the house buying process.

Living in Darlington means I have a good understanding of the local and surrounding areas, which vital to my clients who are purchasing properties in these areas.

Rachel Holbrook

Financial Advisor - Mortgage Advice Bureau

T: 01325 380088


I am relatively new to the company and have enjoyed every minute of it so far.

Before starting here I was an estate agent for 3 years but always with the goal of becoming a mortgage adviser. I really enjoy getting to know my clients in appointments

and it is so satisfying seeing them move into the house they want.

I like to spend my spare time dancing, walking my dog, spending time with friends and family and seeing the world. 

Dawn Jones

Mortgage Administrator

T: 01325 380088


I am responsible for managing the Admin Department for Financial Services. I have a lot of pride in my job having built up the department when I joined Carvers and enjoy the challenge my job requires on a day to day basis.

Outside of work I enjoy relaxing country walks with my dog, indulging in the odd spa day with my friends followed by a little retail therapy.

Ashleigh Joyce

Mortgage Administrator

T: 01325 380088


I am responsible for processing mortgages and ensuring they are dealt with efficiently. I also help out where I can in the residential department.

In my spare time I enjoy spending time with my family, retail therapy and pamper sessions!

Amy Cooper & Tom Fisk

"We are very happy with the service. Carol Blenkinsop was extremely helpful and supportive throughout the whole process. Have already recommended to friends. 24.5.16"

Connor Collin

"My adviser was Carol Blenkinsop and she has been fantastic. She always kept me up to date :) Ashleigh Joyce was also great, she kept me updated and responded to any queries very quickly. 3.5.16"

Charlotte Kemp

"Adam Swalwell went out of his way to make our appointment not only understandable but his open, honest and extremely accommodating manner actually meant I enjoyed it too! Looking forward to seeing him again in a few years. Five star service! 29.4.16"

Thomas & Clair Gardiner

"Thank you to Carol, Ashleigh and the team for a fantastic service. Carol really helped by listening to our needs and offering suitable products based around them. All this and we completed in time to meet our deadline. 4.4.16"

Judith and John Fogarty

"Many thanks to the staff at Carver's especially Cherise Connors, who pulled out all the stops to help us buy our cottage. We got there. 30.3.16"

Brian & Rebecca Jackson

"I would like to take this opportunity on behalf of my wife and myself to express our sincere thanks and gratitude to Cherise Connors (Financial Adviser) for all of her hard work and professional advice in the remortgage of our current property. Cherise has researched a really good product for us which suits our needs well into the future. Her knowledge of "whole of market " attention to detail, very pleasant nature, will stand as a credit the Carver group as a whole. We would have no hesitation in recommending to others this kind of service, we have enjoyed the experience. Once again our sincere thanks Kind regards Brian and Becki Jackson 15.4.16"

Stuart Raper

"I received excellent advice from Adam Swalwell in particular and Dawn. Who are always willing to go the extra mile to help me with my property purchases and get the best deal to suit my needs. 24.3.16"

Peter and Jean Cairns

"After agreeing to the property, Carol spent time getting the best possible Mortgage for us for which I am very grateful. I was then put with Ashleigh and Dawn who have looked after us for the past 4 months, what lovely people. A pleasure to deal with. Once again I would like to say thanks very very much. Peter and Jean Cairns 24.2.16"

Paul Wilson & Angela Sturgess

"Great service, support and advice from Adam Swalwell, Ashleigh Joyce and Dawn Jones. 16.2.16"

Ben Richardson

"Carol & Dawn were fantastic from start to finish, they kept me well informed. Thanks for all your help. 10.2.16"

Anthony & Nicola Jukes

"Very good service received from Ashleigh Joyce and Dermot Diegan. 8.2.16"

James & Jillian Thorpe

"From start to finish and excellent service was provided by Adam. Giving us sound advice based on what we had told him we were after. 5.1.16"

Ben & Amy Fudali

"The whole process was easy and stress free thanks to Adam Swalwell. 4.1.16"

Jo Ebberley

"Carol was friendly, efficient and explained everything clearly. She was always a quick phone call away and we are really pleased we came to Carvers for Financial Advice. 4.1.16"

Mr & Mrs Dalby

"Carol Blenkinsop delivered a painless and professional service in a smooth and timely fashion. Carol went out of her way to accommodate us as we had to travel from Norfolk. She is a credit to Carvers and we will recommend Carvers and Carol for many years to come. 4.1.16"

Emma Kermode

"Adam was very professional and helpful from the start. We would highly recommend his services. Thank you 24.11.15"

James Johnson

"Adam provided an excellent service through a tricky and stressful house purchase. The team were incredibly helpful and really took the stress (or some of it) out of house buying. 20.11.15"

Karl & Ailis Bousfield

"I cannot speak highly enough of Julie Pennington and the team at Carvers in Darlington, we are relocating to the UK and Julie has shown exceptional professional expertise in guiding us through the process of getting a mortgage and ensuring that we were able to purchase the right property for our family. I would highly recommend Julie & the Carvers Mortgage Team to anyone, they are quite simply the best ! 17.11.15"

Mrs J Hurst

"We were delighted with our experience through Carvers. We were helped very efficiently by Dawn in the office. Dawn was a delight to deal with on the phone and nothing seemed too much trouble. 13.11.15"

Jim and Sonja Holden

"We used the services of Adam Swalwell in the financial services team for mortgage advice in connection with a recent house purchase. From the start we found Adam to be attentive and open and he quickly assimilated our needs. He always did what he said, engendering a feeling of confidence in him and his advice. He gave us options and clearly described the pros and cons. We valued his flexibility to be available when needed. He was knowledgeable and guided us through the necessary steps to arrive at a decision we felt met or needs. We would highly recommend him to anyone who needs advice and help in making a mortgage selection decision. Many thanks. 4.11.15"

Gemma Cope

"Previously dealt with Cherise and every time I speak to her she knew exactly what was happening with my application, nothing was a problem for her. Would recommend her to everyone. 4.11.15"

William Atkinson & Kirsty Metcalfe

"The Customer service was excellent, I would highly recommend Julie Pennington as a mortgage advisor. 3.11.15"

Miss Catterick and Mr Neasham

"Amazing mortgage advice By Julie Pennington, extremely friendly, always remembered all of our past conversations and made things extremely easy for us. Fast working easy to get hold of, and message answered more or less straight away. We couldn't be more grateful for making buying a house so easy. THANK YOU!!! 2.11.15"

Brian Facer

"This is the second time my wife and I have re-mortgaged with the advice and help of Carol Blenkinsop of Carver Financial Service. Without the right advice this process can be confusing, laborious and stressful, however, with the help of Carver this process has been the opposite and the savings we have made have been substantial. Carol’s ability to communicate in layman’s terms is remarkable and a breath of fresh of air for an industry that historically has a bad reputation. If you’re looking for sound financial advice from a friendly organisation I would highly recommend Carver. 30.10.15"

Lisa & Reece Kerr

"We would like to thank Dawn & Ashleigh (as well as the whole team) for their excellent service. Updates were frequent and made for an easy and stress free property purchase. Everyone we spoke to were friendly and very helpful in an answering all of our queries. 21.10.15"

Rose Spencer

"Excellent service every time from Carol. 10.10.15"

Angela & Carl Douthwaite

"Carol and Dawn have helped us twice now. They have both been fantastic! They were always there to answer any questions we had no matter how trivial and made us feel very comfortable. 8.10.15"

Rhys & Lisa Baker

"We have sold two houses through Carvers and have always renewed our Mortgage via Adam every few years - we've always received a good service, friendly advice and a good mortgage rate! Thank you! 5.10.15"

Mark Woodcock

"Many thanks to Dawn & Ashleigh together with all staff for all their help. 23.9.15"

Becki Hoyland

"Carvers mortgage advice service was great. Carol was excellent in sourcing the right deal for us and getting a mortgage arranged in no time at all. Thank you Carol, would definitely recommend your services. 7.9.15"

Simon Bishop

"I found the services I received from Carvers, through Julie Pennington to be absolutely fantastic. As a first time buyer in my 30's, I felt a little embarrassed not to have already been through the mortgage process, and Julie put me at ease and gave me some excellent advice, and explained all the options clearly to me. I would thoroughly recommend Julie's advice to anybody considering getting any type of mortgage, her knowledge was very comprehensive, and really did give me the confidence to commit to doing something I'd probably been putting off for years, through being too apprehensive. 4.9.15"

Andrew Duff & Jessica Figueira

"Julie Pennington was a great help, showed us all the products on the market and advised us on which mortgage would be suitable. Julie explained everything we didn't understand and was very friendly and approachable. 20.8.15"

Tanya Liversedge-Gell

"Huge thank you to Julie Pennington - Mortgage & Protection Consultant from the Northallerton Office. Julie was professional throughout and incredibly patient when going through all my financial requirements. I will be in touch again soon for when we sell. 19.8.15"

Catherine Sowerby

"Great service, Professional, deal with issues quickly. All admin were spot on thanks to Dawn. Made getting the finances sorted so easy. 17.8.15"

Andrew Stubbs

"More than happy with the service we received from Carver regarding our mortgage and everything that goes with it. We were guided along the process with everything fully explained to us in a way we could understand and are now happily living in our new home. Thank you, Julie and the rest of the team. 3.8.15"

Marilyn Clarke

"Had a very good experience with both Carol and Dawn. Carol was very professional, helpful and knowledgeable and friendly. I was able to contact her at any time if not immediately, she then returned my calls and answered any queries asap. Excellent work. Dawn was very good and again very helpful and efficient. I would recommend them both to anyone. 31.7.15"

James Stanwix

"A big thank you to all of the Carver's staff for all their help in our sale and purchase. In particular Val, Carol, Dawn and Ashleigh, we couldn't have coped without you! 30.7.15"

John & Vicki Mills

"Our adviser Carol was very helpful, efficient and friendly. We felt that we received a good service from both Carol and also the administration staff. Ashleigh dealt with some of my calls and emails and responded quickly and efficiently. We would definitely recommend Carvers to our friends and family. 30.7.15"

Sarah Allen

"Just to thank Carol Blenkinsop for her kind support and assistance in helping me through the mortgage maze, and purchasing my first home. I would not hesitate to recommend her to my friends and family anytime. 29. 7.15 "

Janet Ford, Solicitor

"I have received feedback from several clients about Carol Blenkinsop and all of them, without exception, highly rate the advice and support she has given them in purchasing their homes. It is a pleasure always to work with her and the Carver team. Thank you. 29.7.15 "

J Ferguson

""I found Carol very helpful and friendly and she maintained contact throughout the process of my re-mortgage. I would recommend her to any of my friends requiring a mortgage. 24.7.15""

Sarah Thompson

"I'm very pleased with the service I received from purchasing a property through Carver's, all the team are very helpful and kept me updated at all times. I would like to say a massive thank you to Carol Blenkinsop, Financial Advisor, for her help and support, she was brilliant. I contacted Carol for help in finding the right mortgage, and from the start she was very helpful and guided me through the process smoothly. I will certainly be recommending Carol to anybody needing any advise and help with a Mortgage. Thank you for all your help. 24.7.15"

Rob & Jane Pinder

"Carol & Dawn were very helpful. Carol Sourced and excellent mortgage and Dawn kept us informed every step of the way. 14.7.15"

Beverley Smith

"I found Cherise very professional and she always got back to me regarding any questions etc. She was very clear and always and always gave different options on mortgage deals and offers. 13.7.15"

Laura Goram

"Adam was really helpful and experienced, as a first time buyer he really helped me to understand the ins and outs of the whole process, he was always on the end of the phone if I had any questions. His personality and friendliness kept me confident and relaxed. 2.7.15"

Kathryn Vickers

"On Thursday 11th June 2015 I sought financial advice from Adam Swalwell in preparation for purchasing a property once the sale of my own home (with yourselves) was progressed. I saw Adam at the Duke Street Branch and was instantly made to feel welcome and at ease. Adam searched the whole market to obtain the most competitive quote. At this stage I wasn't in a position to take matters further although I'd seen a property I wanted to move on. Within days that had all changed (thanks to the fantastic sales team at Carvers) and I made another appointment to return and see Adam. Adam had prepared everything and had completed all the work needed to be done prior to my second visit. I have never had such a stress free financial experience and i'm very grateful to Adam for his professionalism and efficiency!! I would recommend Adams services at Carvers without hesitation and also suggest early consultation is worth considering as he made everything so easy and hassle free. I also know I have him as a point of contact re my mortgage until everything is sorted. 23.6.15"

Michelle Wade

"Adam Swalwell.....Excellent Service! 22.6.15"

Fiona Duggan

"Julie Pennington helped me through the mortgage process - explained everything well and always answered questions promptly. Very friendly and approachable always professional but personable with it ! Lovely Lady! 29.6.15"

Rebecca Jackson & James Graham

"We would like to leave a testimonial for Julie Pennington. She was incredibly helpful and friendly and we can't thank her enough for helping us sort out a mortgage. Thank you! Rebecca Jackson and James Graham JUNE 2015 "

Mr Lovell

"Prompt, Efficient and friendly service. Thanks for your help Adam and his team. JUNE 2015"

John Bradley

"The service received from Adam and his team was excellent and I would definitely recommend Carvers to family and friends. MAY 2015"

Mr & Mrs Round

"Carol and Dawn were both excellent in their roles, despite our house initially falling through. They remained an excellent source of advice and provided great info in a timely manner. Well done! MAY 2015"

Duncan Johnson

"I'd like to thank Adam for his excellent service at our recent mortgage advice meeting. I attended with my daughter and her boyfriend. Adam's explanations of what can be a complex subject where pitched at the perfect level so it was easy to understand. My daughter and boyfriend now have a mortgage approved in principal and able to make offers. Adam provided confidence in Carver's professionalism and we look forward to to the next steps in the process. Duncan Johnson 17.11.14"